Appointment Setting
If you are a business owner providing services to the field, but require scheduled appointments, we can handle your inbound calls and set an appointment with Allied's web-based calendar application. As appointments are set, you can be emailed, or we can connect the caller to your representative.
Lead Data Capture
After qualifying your leads, we capture data in your CRM application. Depending on your service offering(s), you may opt for our ability to connect your callers to an in-house representative.
Customer Support
Many customers have frequent, routine informational calls that compromise productivity of their resources. Allied can assist with answering general information calls while you optimize the productivity of your associates. Allied is capable of assisting customers in issue resolution by providing professional and accurate information based on your criteria.
Lead Qualifying
Once your marketing efforts have initiated customer calls, we can qualify prospects based on your criteria and ensure that your representatives optimize their efforts on qualified prospects.
Promotional Responses
Many customers are seeking a marketing initiative but lack the resources to handle and track the responses Others have multiple channels of distribution and need precise data on their marketing efforts. We can qualify your leads and capture the pertinent data in your CRM application.
Store/Branch Locator
For multiple branches we can designate which facility would be of service to the customer. Allied American Business Service also can also give the contact information for the selected location or directly connect to the facility chosen.
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